Description:

·Snow contractors often struggle with determining their capacity and over-commit themselves, which may lead to service issues, dissatisfied customers, poor customer retention, and damaged reputations.

· This webinar will provide attendees with best practices and tips for how to calculate capacity and expand it without diminished service levels, resulting in more revenue per storm.

Who should attend?

· Snow commanders, owners, operations managers, office managers, administrators, and anyone else involved with finding, selecting, on-boarding, or managing subcontractors.

About the Presenter:

• Phil Harwood is a leading snow industry consultant and Snow Commander of the Snowfighters Institute, twice honored with the prestigious Snow Industry Commitment Award by SIMA.
• Phil brings over 40 years of industry experience as a snow business owner, manager, and consultant, combined with a law degree, executive MBA, and BA in marketing. Combining his education and experience, he offers unique insights and proven solutions.
• Phil is the founder of Tamarisk Business Advisors LLC and Tamarisk Legal Advisors PLLC. He is a licensed attorney, based in Grand Rapids, Michigan.